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Shipping policy

Processing Time
All orders are processed within 1–3 business days. Once your order is processed, you'll receive a confirmation email with tracking details. Orders are not shipped or delivered on weekends or holidays.

Shipping Times & Rates
We currently ship to [List countries you ship to].
Estimated delivery times:

Domestic (within [Your Country]): 2–5 business days
International: 7–21 business days

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders over a certain amount—check our banner or promotions for current offers.

International Orders
International shipments may be subject to customs fees, import taxes, and duties. These charges are not included in your order total and are the responsibility of the customer.

Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Shipping Delays
We’re not responsible for shipping delays due to weather, customs, or carrier-related issues. However, if your order seems significantly delayed, contact us at [your support email] and we’ll do our best to help.

Wrong Address or Missing Orders
Make sure your shipping information is correct before placing your order. We are not responsible for packages lost due to incorrect addresses. If your order is missing, email us as soon as possible.

Need Help?
If you have any questions about your order or shipping, contact us at:

📱 support@iceywrld.com